Unfortunately, we do not have a physical store locally.
We're an online pet supplies store!
You can contact us through the following means:
E-mail: hello@petdepartmentsg.com
WhatsApp: +65 89137280
Instagram: @petdeptsg
Alternatively, you can fill up our contact form here.
Our preferred modes of payment is PayNow.
But we also accept Visa, Mastercard, Shop Pay & Apple Pay.
We do not accept Cash On Delivery (COD).
We don't offer repacking services because we encourage pet parents to keep their perishable items stored in air tight containers!
The stock status bar only serves as a guideline, due to system limitations, it may take some time for changes to be reflected.
We will confirm with warehousing if the item is available, if it isn't, we will place an order with the supplier and reach out to you by Text Message or WhatsApp to let you know its earliest estimated availability.
*Earliest estimated availability is subjected to changes and delays.
Please check if there are any minimum spending or eligibility requirements if it's not working or any expiry for the discount code. If there aren't, let us know so we can make up for it!
If it's a technical glitch, try clearing your cache > refreshing your browser > check out.
Need assistance?
If we still haven't answered any of your questions above, you can contact us by either of the ways below and we will get back to you as soon as possible.